Privacy Policy of Manuka Honey Organic
Last Updated: January 18, 2025
Introduction
Manuka Honey Organic (“we”, “our”, “us”) operates the website manukahoneyorganic.com and is committed to safeguarding the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
Personal Data: We may collect personal information such as your name, email address, and other details provided directly by you when you use our website, create an account, or contact us. This data is used for:
- Identifying you and managing your user account.
- Responding to inquiries.
- Communicating with you about our services and products.
Technical Data: We automatically collect technical information to improve our website and services, including:
- IP addresses.
- Browser types and versions.
- Device identifiers.
- Geographic location (based on IP address).
- Browsing and usage data (pages viewed, links clicked).
Cookies: We use cookies to enhance your user experience on our website. Cookies are small files stored on your device that allow us to remember preferences, track website traffic, and optimize performance. You can manage cookie preferences through your browser settings.
2. Comments and Media
When you post comments on our website, we may collect the following information:
- IP address.
- Browser user agent string.
If you upload media (such as images), please ensure they do not contain location data (EXIF GPS), as this information can be accessed by other users.
3. Contact Forms
If you submit a contact form, we collect the following data:
- Name.
- Email address.
- Message content.
This data is retained for as long as necessary to fulfill the purpose for which it was collected and to comply with legal obligations.
4. Analytics
We use analytics services to understand how users interact with our website and improve our services. This may include tracking data such as pages viewed, actions taken, and session duration. You can opt out of these analytics tracking by adjusting your browser settings or using available opt-out tools. [Link to Analytics Provider’s Privacy Policy]
5. Data Sharing and Third-Party Providers
We may share your personal data with third-party service providers that assist us in delivering our services, such as payment processors, hosting services, and email communication providers. These providers are obligated to protect your data and use it solely for the purpose of providing their services to us. We ensure that any data transfers comply with applicable data protection laws.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data retention periods vary based on the nature of the data:
- Customer purchase records: Retained for the duration of your relationship with us, plus a period thereafter for legal compliance.
- Analytics data: Retained for a limited time, subject to opt-out rights.
7. Your Data Rights
Under applicable data protection laws, you have the right to:
- Access your personal data.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your personal data.
- Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at [email protected]
8. Data Transfers
If we transfer your personal data outside the European Union, we ensure that such transfers are in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR). Adequate safeguards, such as Standard Contractual Clauses or other legal mechanisms, are implemented to protect your data.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These measures include encryption, firewalls, and secure access controls. We also use two-factor authentication (2FA) for additional security.
10. Data Breach Procedures
In the event of a data breach, we have established procedures to notify you promptly, as required by applicable laws. We will inform you about the nature of the breach, the data affected, and the steps we are taking to mitigate the issue.
11. Automated Decision Making
We do not use automated decision-making or profiling processes that produce legal or similarly significant effects for users except where explicitly required for the provision of services.
12. Regulatory Compliance
We comply with applicable privacy and data protection laws, GDPR, and other industry-specific regulations. We may update this Privacy Policy to reflect changes in the law or our business practices.
13. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal or operational requirements. Any changes will be posted on this page, with the effective date indicated at the top. Please review this Privacy Policy periodically to stay informed of how we protect your data.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact us at:
Email: [email protected]
For full terms of use, please refer to our Terms of Service.